Get Help With Your Printer Problems

The "printer offline" problem is a common issue where a printer appears to be disconnected or unavailable to the computer or device trying to send a print job. Even though the printer is physically connected and powered on, the computer or operating system reports it as offline.

A printer jam (also called paper jam) happens when paper gets stuck inside the printer and can't move through the printing process properly. This stops the printer from working until the jammed paper is removed.

A printer scanning problem occurs when a multifunction printer (MFP) or scanner fails to scan documents properly. This can include errors during scanning, poor scan quality, or the scan function not working at all.